Return and Exchange Policy
for Fine Art Prints, Posters, and Original Art at 7 Fires Gallery
At 7 Fires Gallery, we want you to be completely satisfied with your purchase. If you’re not happy with your order, you may return it for a refund or exchange within 14 days of receipt.
To be eligible for a return, your item must be in its original condition and packaging, with all tags and labels attached. It must not have been used, altered, or damaged in any way. You will be responsible for the cost of return shipping, unless the item was defective or damaged upon arrival.
To initiate a return, please contact our customer service team at email@example.com with your order number and the reason for the return. We will provide you with instructions on how to return your item, including the return address.
Once we receive your returned item, we will inspect it and notify you of the status of your refund or exchange. If approved, we will issue a refund to your original payment method or send a replacement item, as requested.
Please note that some items may be subject to a restocking fee or other restrictions, as noted on the product page or at the time of purchase.
If the item is approved for a refund, the credit will be applied to the original method of payment within 10 business days.
The customer is responsible for paying for return shipping costs, which are non-refundable. It is recommended to use a trackable shipping service or purchase shipping insurance, as we cannot guarantee that we will receive the returned item. If you have any questions about our return and exchange policy, please contact us at firstname.lastname@example.org.